You should receive a confirmation email message from Hola America shortly after registering. If you did not receive an email, several reasons could explain it:
You typed your email incorrectly when you signed up - please log in to the website with your account number and PIN to check your member profile.
Your email program on your computer probably blocked our email, suspecting it to be "Spam". Please check your "junk" or "spam" email folder to see if this email was filtered. If so, please list our email address as a valid one, so that we can continue communicating with you.
For some reason, your account was not registered. This could be due to issues relating to your credit card. Please contact customer service for further information.
If you have not received an email, try to sign in your account in the website www.holaamerica.com using your email address and password. If you're successful signing in, then you can rest assure that your account has already been registered.