If you are not yet a customer, first register in the welcome window, by clicking the button “Registra aquí!”
- Go directly to the menu of your Hola América App, choose the option to display the menu and select “Recargas y Pagos”. The application will ask you to confirm your username and password to proceed with the transaction.
- On the screen that appears next, select the option “COMPRA CELULAR EN CUBA”. Select the device and the Cubacel Office where it will be sent.
- Fill in the information of the beneficiary (full name and ID). You can add a new beneficiary or select an existing one.
- The application will show you the amount of your purchase and will ask you for the CVV code of the credit card registered in your account to make the payment.
- Next, an authorization code will be generated that must be given to the beneficiary so that they can withdraw the SIM card in Cuba. And that’s it!
Once the purchase is made, you can share your experience using the Hola América App through your social network.